Retell AI alternative for agencies
Keep client voice agents portable and reviewable
VoiceForge is an agency control plane. The deployment lives in a validated, versioned Agent Spec instead of one provider configuration, so client work stays reviewable, testable, and portable.
Separate behavior from the provider
Define goals, call flow, tools, guardrails, compliance policy, analytics, and handoff behavior once. Use the runtime adapter that fits each deployment without rewriting the operating model.
Review and test a known version
Generate the Agent Spec from a client brief, inspect it, run a browser test call, and publish a version that can be paused and audited.
Operate multiple clients safely
VoiceForge scopes agents, knowledge, calls, analytics, users, and settings to agency and client workspaces. Client roles and branding support a cleaner handoff.
Monitor business outcomes
Inspect transcripts, call events, outcomes, transfer behavior, tool success, fallbacks, duration, and cost per successful outcome instead of treating minutes as the only signal.
When VoiceForge is not the fit
Use a direct provider when your team wants to build the surrounding governance and client-delivery system. Use VoiceForge when that operating layer is the repeated agency cost.
Frequently asked questions
- How is VoiceForge different from Retell AI?
- Retell is a platform for configuring and running individual voice agents. VoiceForge treats the agent as a versioned, schema-validated Agent Spec that is reviewed and tested before telephony is attached, and wraps it in the agency layer: isolated client workspaces, white-label branding, per-client analytics, and a compliance gate on every outbound call.
- Can my clients see their own agents and calls?
- Yes. Each client gets an isolated workspace scoped to their agents, knowledge, calls, and analytics, under your branding. One client can never see another client’s data.
- What happens when a client asks for a change?
- Changes produce a new version of the Agent Spec. You can inspect the diff, run a browser test call against the new version, and publish deliberately — the change history stays auditable instead of living in whoever edited the dashboard last.
- Does VoiceForge support cold calling?
- No. Cold sales calling is blocked by default by the compliance engine, along with political calls, debt collection, and regulated advice. Supported purposes include inbound reception, appointment reminders, missed-call callbacks, lead-form callbacks, order confirmations, and requested follow-ups.
- What does VoiceForge cost?
- There is a free tier for building and testing. Paid plans are $99, $299, and $999 per month.