Spec → test → publish

Build a voice agent like production software

VoiceForge replaces the raw-prompt path with a governed workflow. Describe the experience, review the contract, test the call, then publish and improve a known version.

1. Describe the caller experience

Capture the business, caller intents, transfer rules, knowledge sources, allowed tools, and systems the agent may touch.

2. Review Agent Spec JSON

VoiceForge generates a validated, provider-neutral contract containing goals, call flow, tools, guardrails, compliance policy, analytics, and handoff behavior.

3. Test the full call path

Run a browser call before connecting live telephony. Inspect the live transcript, event stream, outcome, fallbacks, and tool activity.

4. Publish a version

Publish a known spec, pause it when needed, share a demo page, and keep critical actions in the audit trail.

5. Monitor and improve

Use transcripts, events, outcomes, usage, and post-call evaluation to identify the next change. Keep improvements tied to reviewable versions.