Calendly integration
Calendly AI Receptionist — books while on the call
Answer in <1s, check live Calendly availability before offering Tuesday 2pm, and confirm by SMS before the caller hangs up. No page-refresh gaps, no double bookings on speakerphone.
Checks Calendly live, not last sync
Before offering a time the agent queries Calendly for real availability — event types, buffers, round-robin and collective rules respected. Validated and permissioned per workspace, logged per call.
Books in the same turn, or offers the next slot
If the slot is free it books immediately and sends an SMS confirmation. If it filled a second ago, the agent offers the next free time instead of a dead end. Idempotent where the API allows it.
Spec-first, then publish
Describe the caller experience in plain English — VoiceForge generates a Zod-validated Agent Spec JSON with tools, confirmation rules and handoff. Test the full call in the browser, then publish the version you tested.
White-label for agencies
Each client connects their own Calendly under an isolated workspace with your logo and colors. No cross-client leakage, no shared calendar. Flat pricing keeps margin: VoiceForge $99-$999, you resell coverage.
Compliance in the path
Outbound booking confirmations pass the compliance gate: consent, opt-out, calling window and disclosure. Cold outreach is blocked by default — an operational guardrail, not just docs.
Frequently asked questions
- How does VoiceForge connect to Calendly?
- VoiceForge queries Calendly live availability via a validated, permissioned tool before offering a time. The agent books only what Calendly says is free, then confirms by SMS — validated, idempotent where the API allows it, and logged per workspace.
- Will it double-book my Calendly?
- No. The agent checks availability first, holds the slot, and books in the same turn. If the slot fills between check and book, it offers the next free time instead of failing silently. Every outcome is recorded with transcript and outcome.
- Do I need to expose my Calendly API key to callers?
- Never. Keys are stored scoped to your workspace, never in the Agent Spec or transcript. Tool calls are server-side, permissioned, and audit-logged. Callers only hear the times you are actually free.
- Can agencies resell Calendly booking to clients?
- Yes. Each client gets an isolated workspace with their own Calendly connection and branding. Flat $99-$999 plans protect margin — resell booked-appointment coverage at $500-$2k while VoiceForge stays flat.