Make integration

Make AI Voice Agent — scenarios that branch on the call

The call ends; the scenario starts. Catch structured outcomes in Make, branch on booked vs transferred vs opted-out, and fan out to 2,000+ apps along the path you already built.

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One webhook, branching scenarios

Booked, transferred, no-show, opted-out — each outcome hits Make as a trigger. Route, filter and transform in one scenario while the Agent Spec stays unchanged.

Async so the caller never waits

Post-call scenarios run after the caller hears the confirmation. CRM updates and Slack alerts land a second later — validated per workspace, never blocking the conversation.

Visual builder, no agent rebuild

Describe the caller experience; VoiceForge generates the Agent Spec. Paste the Make webhook URL as the destination, run a browser test call, verify the scenario, then publish.

Native where latency matters, Make where it branches

Use native tools for live checks (calendar before offering a time). Use Make for multi-step routing, iterators and data maps where branching beats a single Zap.

Scoped and logged per client

Every webhook is workspace-scoped, schema-validated and audit-logged with transcript and outcome. Reuse one scenario across clients keyed on workspace or outcome.

Frequently asked questions

How does VoiceForge work with Make?
After each call VoiceForge emits a structured webhook (outcome, transcript, recording URL) that Make catches as a trigger. Build scenarios that branch on booked vs transferred vs opted-out and route to 2,000+ apps.
Why Make instead of Zapier?
Make fits branching, iterators and data transforms — route booked leads to Calendly+Slack+HubSpot in one scenario. Zapier fits simple Zaps. Both work; VoiceForge emits the same webhook for either.
Can I run booking checks through Make?
Use native tools for live booking (calendar check before offering Tuesday 2pm) — latency matters. Use Make for post-call automation: CRM updates, reporting and multi-step routing where a 1-2s delay is fine.
Do scenarios run per client workspace?
Yes. Each workspace emits its own webhook with isolated transcript and outcome. Agencies reuse one Make scenario across clients with a router keyed on workspace or outcome.