What is a conversational AI platform?

A platform to design, test, deploy and monitor AI voice agents at scale — spec-first Agent Spec JSON, versioned, workspace-scoped, with compliance gates and audit logs. VoiceForge runs OpenAI Realtime on paid plans and a standard pipeline on free.

How does VoiceForge differ from Vapi or Retell for enterprise?

Vapi and Retell are developer APIs. VoiceForge adds governed delivery: declarative specs, Zod-validated tools, per-workspace isolation, consent and window checks that block cold outreach by default, and white-label for agency resale.

Is the platform SOC 2 and HIPAA ready?

Workspace isolation, audit logging, permissioned tool calls and retention controls are built in. BAA and data-retention configuration are available on enterprise plans — ask for the compliance pack and deployment architecture.

Can it scale across hundreds of sub-accounts?

Yes. Each client or location is an isolated workspace with its own calendars, knowledge base, numbers and branding. Flat $99-$999 plans keep unit economics predictable at scale.

Enterprise buyer guide

Conversational AI platform built for governed scale

Design agents in plain English, generate versioned Agent Spec JSON, test in the browser, then deploy across hundreds of workspaces — every tool call validated, permissioned and logged.

Start building See how it works

Spec-first, not prompt-only

Describe the caller experience; VoiceForge generates Zod-validated Agent Spec JSON with intents, tools, confirmation rules and handoff. Versioned and testable before any telephony.

Multi-tenant by design

One workspace per client or location: isolated calendars, knowledge, numbers, transcripts and billing. No cross-tenant leakage — the contract agencies need to resell with confidence.

Compliance in the path

Every outbound call passes the gate: consent, opt-out, calling window, AI disclosure and recording notice. Cold outreach blocked by default — governance is operational, not a docs footnote.

Two runtimes, one spec

Free plan runs the standard pipeline (Azure STT → Chat → TTS). Paid plans use OpenAI Realtime. Same Agent Spec — router selects the runtime so you never hard-code a provider.

From pilot to fleet

Browser test calls with full transcripts, then publish the version you tested. Analytics per workspace — booked, transferred, opted out — turn delivery into retention and upsell.

Frequently asked questions

What is a conversational AI platform?: A platform to design, test, deploy and monitor AI voice agents at scale — spec-first Agent Spec JSON, versioned, workspace-scoped, with compliance gates and audit logs. VoiceForge runs OpenAI Realtime on paid plans and a standard pipeline on free.
How does VoiceForge differ from Vapi or Retell for enterprise?: Vapi and Retell are developer APIs. VoiceForge adds governed delivery: declarative specs, Zod-validated tools, per-workspace isolation, consent and window checks that block cold outreach by default, and white-label for agency resale.
Is the platform SOC 2 and HIPAA ready?: Workspace isolation, audit logging, permissioned tool calls and retention controls are built in. BAA and data-retention configuration are available on enterprise plans — ask for the compliance pack and deployment architecture.
Can it scale across hundreds of sub-accounts?: Yes. Each client or location is an isolated workspace with its own calendars, knowledge base, numbers and branding. Flat $99-$999 plans keep unit economics predictable at scale.