HVAC & home services
AI Receptionist for HVAC, Plumbing & Electrical
Stop losing emergency calls at 2 a.m. Build a tested HVAC receptionist that triages urgency, captures dispatch details, books the next slot and recovers missed calls by SMS.
Triage urgency before dispatch
Route no-heat, no-cool, burst pipe and electrical hazard calls differently fromRoutine quotes and maintenance requests.
- Capture address, urgency, system type and callback window
- Apply on-call and after-hours rules before booking
- Transfer true emergencies with full context
Book into the real schedule
Connect the agent to Google Calendar, Cal.com or GoHighLevel and confirm availability before offering a time.
Recover every missed call
If the line is busy or the office is closed, fire an instant missed-call text-back and track recovery outcomes in the workspace.